At Watermelon, we are committed to providing you with the highest quality security equipment. All products we install come with a full manufacturer’s warranty.
Our surveillance cameras, alarm systems, fog generators, connected access controls, and smoke detectors are covered by a manufacturer’s warranty, typically ranging from 2 to 5 years depending on the manufacturers and models. This warranty covers all manufacturing defects and malfunctions not related to misuse.
In addition to the manufacturer’s warranty, Watermelon guarantees the quality of its installation. Our certified technicians ensure a professional installation of all equipment, and we commit to intervening quickly in case of a problem related to the installation itself. This installation warranty is valid for one year from the date of commissioning.
Our team based in Switzerland provides complete follow-up of your installation. In case of failure of equipment under warranty, we directly manage the procedures with the manufacturer and arrange for the replacement or repair of defective equipment as quickly as possible.
For individuals and businesses alike, this double warranty offers you complete peace of mind regarding the reliability and longevity of your security system.